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ACCESSING YOUR EMAIL ACCOUNTS

METHOD 1: WEBMAIL

You can access your ErgoDark private email inboxes via https://mail.ergodark.com. If we manage your DNS zone for you, you can also use https://mail.yourdomainname.com.

  1. Navigate to https://mail.ergodark.com.
  2. Login using the username (e.g. you@yourdomain.com) and password of your email inbox.
  3. Press the “go” arrow ( > ) or press ENTER.
  4. You should now have access to your email inbox 🎉

METHOD 2: MICROSOFT OUTLOOK

For the Microsoft Outlook desktop app, start with the documentation.

  1. Enter the email address of your inbox account, not an alias or forwarding address. This will be the email address that you use, along with your password, to login to webmail (above). If you’re using Outlook for Microsoft 365 and Outlook 2016, click Advanced options and select Let me set up my account manually.
  2. Select IMAP.
  3. Enter the password associated with the inbox you’re trying to access and press Connect. If it fails, press Change account settings. For Incoming mail use imap.ergodark.com as the Server and 993 as the Port. If given the option, use explicit SSL/TLS but not STARTTLS as the Encryption method. For Outgoing mail, use smtp.ergodark.com as the Server and 587 as the Port. If given the option, use STARTTLS as the Encryption method. Double check what you entered and then press Connect.
  4. If asked for your password again, enter it and press Connect.
  5. Your account should now be added to Microsoft Outlook 🎉

METHOD 3: MOBILE APP

For mobile apps like the Gmail and Outlook apps, or your phone’s native email app, refer to the application’s online documentation.

You should use the following IMAP settings:

For Incoming/Receiving mail, use imap.ergodark.com as the Server and 993 as the Port. If given the option, use explicit SSL/TLS but not STARTTLS as the Encryption method. For Outgoing/Sending mail, use smtp.ergodark.com as the Server and 587 as the Port. If given the option, use STARTTLS as the Encryption method.

METHOD 4: OTHER (IMAP/SMTP)

Generally, for Incoming/Receiving mail, use imap.ergodark.com as the Server and 993 as the Port. If given the option, use explicit SSL/TLS but not STARTTLS as the Encryption method. For Outgoing/Sending mail, use smtp.ergodark.com as the Server and 587 as the Port. If given the option, use STARTTLS as the Encryption method.

Use your full inbox email address (e.g. you@yourdomain.com) as the username along with the associated password.